Nintendo Faces Player Backlash Over Xenoblade Chronicles X Switch 2 Upgrade Issues

02/23/2026

In the dynamic realm of video gaming, the much-anticipated release of the Xenoblade Chronicles X: Definitive Edition - Nintendo Switch 2 Edition promised a revitalized experience with smoother 60fps gameplay and improved graphics. While initial impressions were largely positive, a wave of discontent has swept through the player community. Many dedicated fans, having invested in the $5 upgrade, are now reportedly seeking refunds from Nintendo, citing unexpected visual compromises, especially when playing in handheld mode.

Gamers Express Disappointment Over 'Xenoblade Chronicles X' Switch 2 Upgrade

The gaming world recently witnessed the launch of the Xenoblade Chronicles X: Definitive Edition for the Nintendo Switch 2, an upgrade that brought with it the promise of a crisp 60 frames per second and enhanced visual fidelity. However, following its release, a segment of the player base has expressed considerable disappointment, leading to reports of refund requests. Eurogamer highlighted that issues predominantly manifest during handheld play, where visual artifacts and a perceived downgrade in quality have become noticeable. Players speculate that an upscaling filter, intended to improve textures, may be the culprit, resulting in a less-than-optimal experience that some claim is inferior to even the original Switch 1 version. Both GVG and SwitchUp, prominent voices in the gaming community, have documented instances of shimmering and texture problems across both docked and handheld modes, though the latter appears to be more severely affected. While the game largely maintains its visual integrity when docked, the handheld experience has left many players feeling let down by the paid upgrade.

This incident underscores the critical importance of delivering consistent quality across all platforms and modes of play, especially for paid upgrades. It serves as a reminder that player expectations are high, and even minor graphical inconsistencies can significantly impact user satisfaction. Moving forward, developers and publishers might consider more rigorous testing for various play modes to ensure that every aspect of an enhanced release truly lives up to its promise.