Logitech Software Woes: Expired Certificate and User Frustration on macOS

01/08/2026

A recent lapse by Logitech caused widespread disruption for macOS users of their peripheral management software. An expired developer certificate rendered essential applications like Options+ and G Hub inoperable, prompting a scramble for a fix. While a manual patch has since been released, this incident has exacerbated existing frustrations among users regarding the ongoing stability and perceived shortcomings of Logitech's software ecosystem, highlighting a deeper dissatisfaction beyond the immediate technical glitch.

The problem, which began when a Logitech developer certificate expired on January 6, 2026, left many macOS users unable to utilize their Logitech devices, including popular peripherals like the MX Master 4 mouse. This oversight, wherein the certificate, originally renewed on January 5, 2021, was not re-upped in time, mirrors previous incidents where Logitech has faced similar certificate expiration issues. This recurring pattern suggests a need for more diligent internal processes to prevent future disruptions for their user base.

The immediate impact of the expired certificate was felt across the Logitech user community, particularly on platforms like Reddit. Mac users reported that their Logitech applications simply ceased functioning. One user's investigation revealed the precise expiration date of the certificate, indicating a systemic oversight. The temporary incapacitation of the software led to the re-emergence of older support threads detailing issues like perpetual loading screens, with users expressing dismay that previous workarounds were no longer effective for this new certificate-related problem.

Logitech promptly addressed the technical glitch on its support blog, confirming that the problem was specific to macOS and that a patch installer was available. Users were advised to manually download and apply the update, as the expired certificate also affected the automatic update mechanism. Critically, the company recommended against uninstalling the applications to avoid loss of user data and settings. However, the temporary solution did little to quell the broader discontent.

Beyond the certificate issue, this event served as a catalyst for users to voice long-standing grievances about Logitech's software. Many Reddit users pointed to persistent bugs, performance issues, and the perceived drain on system resources, particularly on MacBook Pros. One highly upvoted comment highlighted the significant time wasted by users attempting to diagnose and resolve software malfunctions, suggesting that such outages had become an unwelcome norm. A point of particular contention has been Logitech's recent foray into "AI nonsense," including AI prompt builders and AI-enabled mice, which many users view as unnecessary distractions from addressing fundamental software stability issues.

The recent certificate expiration incident for Logitech on macOS, though quickly patched, has illuminated a deeper undercurrent of user dissatisfaction with the company's software. While the immediate technical problem was resolved, the outcry revealed persistent issues with stability, performance, and the perceived misdirection of development efforts towards features like AI, rather than foundational improvements. This suggests that while Logitech may have fixed a symptom, the underlying concerns about its software ecosystem remain, demanding more comprehensive attention from the company.